Accessibility Statement

SRH Fernhochschule - The Distance Learning University is a state-recognised university for distance learning. It offers Bachelor's, Master's and MBA programmes as well as university certificates in German and English.

• Interested parties can use the above-mentioned websites:
• Request information material,
• arrange personal counselling appointments,
• book online information events,
• make individual enquiries,
• conclude study contracts (for Bachelor's, Master's and MBA programmes) and book university
• book university certificates directly.

Please note: Not all of the functions and services mentioned are available on all of the websites listed. The specific range of functions varies depending on the purpose of the respective website.

Identity of the company

SRH Fernhochschule - The Distance Learning University
State-recognised university
Kirchstraße 26
88499 Riedlingen

Phone: +49 7371 9315-0
Fax: +49 7371 9315-115
E-Mail: info@srh-dlu.com
Internet: www.srh-distance-learning-university.de

Holding company
SRH Fernhochschule GmbH
Kirchstraße 26
88499 Riedlingen / Germany

Authorised representative
Christian Gerard

Payment, delivery, and performance terms

Study programmes:

The fees can be found in this distance learning contract. If a third party pays the fees, the parties are jointly and severally liable. The payment of the fees shall be made in € (euros).  Any fees incurred for payments/transfers are not covered  by SRH Fernhochschule, but are to be borne by the payer. 

The tuition fees include:

• Personal contact person for student support
• Supervision by a personal mentor from the  professors’ circle (mentor programme)
• All study materials provided for the respective degree programme in digital form (with the exception of legal texts for law examinations and modules in which reference books are used in print version)
• E-campus with access to study materials, audiovisual  media, interactive forms of exercise, online lectures and learning groups, etc.
• Digital tools and online libraries such as Office 365, Citavi, EBSCO, Vahlen eLibrary (only included in certain degree programmes), Statista, SpringerLink, SPSS • All examinations as well as the assessment of the  Bachelor thesis
• Worldwide WLAN access via Eduroam at participating institutions
• Issuing of certificates of academic achievement,  certificates, testimonials
• SRH Social Guarantee (see A. COURSE OF STUDY 13.) 

In particular, the tuition fees do not include:

• The costs for telephone, internet, postage and remote data transmissionand any additional working materials such as legal texts
• The costs for travel, accommodation and meals when participating in the accompanying events/examinations

Certificates:

SRH Fernhochschule charges participation fees for its services. The corresponding fees can  be found in the respective descriptions of the certificate courses. If a third party pays the fees, the parties are jointly and severally liable. 

The following is included in the  participation fees:

• Personal contact person for student support
• Supervision by a personal mentor from the professors’ circle (mentor programme)
• Participants based outside the EU (political), except Switzerland, will not receive printed  materials
• E-Campus with access to study materials,  audiovisual media, interactive exercises,  online lectures and study groups, etc.
• Digital tools and online libraries
• All tests
• Issuance of certificates of achievement,  diplomas and transcripts of records
• In certificate courses that include language  modules, if booked: busuu Premium Member- ship for a period of 24 months and language  lessons from Lingoda GmbH 

In particular, the fees do not include:

• The costs for telephone, internet, postage  and remote data transmission and any  additional working materials such as legal  texts
• The costs for travel, accommodation and  meals when participating in the accompanying events/examinations

Contract duration or termination terms

Study programmes:

The tuition fees include support for twice the standard period of study (for the standard period of study, see the respective degree programme). If the degree programme is continued after twice the standard period of study, monthly tuition charges equal to 50 percent of the regular Flex 1 tuition rate will apply. Should the degree programme be successfully completed before the end of the standard period of study,  the chosen total tuition fee remains unaffected thereby.  All costs must be paid before the diploma can be issued. 

Certificates:

If the implementation of the certificate course, in particular the teaching sessions, is not possible or  unreasonable for the university to carry out due  to unforeseeable circumstances for which the the university is not responsible, the university is  entitled to carry out the  certificate course, and in  particular the teaching sessions, in an appropriate  alternative manner, provided that this is reasonable  for the participant and in particular does not lead to an extension of the duration of study or  a detrimental change of the intended certificate  course. In this case, the participants are not entitled  to the right to terminate the participant contract for good cause or to reduce the participation fees as well as make claims for damages.

If you do not receive a satisfactory response to your accessibility inquiry, you may contact the competent market surveillance authority. As of today, this authority has not yet been officially designated. Once known, its contact details will be published in an updated version of this accessibility statement.